1. Using Vicdol
These terms govern your use of Vicdol and orders placed through vicdol.com. By placing an order, you agree to them. You must have legal capacity to enter into the purchase and authority to use your payment method. Vicdol is independent of TikTok, Instagram, YouTube, X, and Facebook and is not endorsed by them.
2. Your order
You may purchase for your own account or another account where you have any permission required by law and the applicable platform rules. Check the platform, service, target link, quantity, email, and total before continuing. Quantities are sold in multiples of 100 and prices are quoted per 100 units in USD. The selected product description forms part of your order. No buyer registration is required.
3. Delivery and service limitations
Third-party providers fulfill orders. Delivery times are estimates unless the product expressly states otherwise. Keep the target accessible and meet the stated service requirements during delivery. Followers, likes, or views may decrease or be removed by the platform. Except for express product commitments and your legal rights, we do not guarantee permanent counts, organic engagement, revenue, or ranking improvements.
4. Responsible use
Do not use the service for unlawful activity, fraud, impersonation, harassment, or interference with someone else’s account. You are responsible for checking the platform rules that apply to your use. Purchased engagement may violate those rules and lead to removal of engagement or account restrictions. We may refuse or suspend abusive or unlawful orders, subject to applicable consumer rights. Never submit social media passwords.
5. Payment and order access
Review the total and any disclosed charges before authorizing payment. Delivery starts only after payment is confirmed. Keep your order ID and receipt. Private order links give access to order details and must not be shared publicly. Links normally expire after 30 days; contact support if you need help accessing an order that we still retain.
6. Corrections, cancellations, and delivery issues
Contact support promptly with your order ID if you entered incorrect details or an order fails or is only partly delivered. Changes or cancellation may no longer be possible once the order has been submitted to a provider. We review delivery problems and any remedy required by the product terms or applicable law. There is no self-service refund facility. Nothing in these terms excludes a cancellation, refund, or other remedy you are entitled to by law.
7. Responsibility and your rights
We are responsible for providing the service described in your order, subject to applicable law. External platforms and providers may experience changes or interruptions outside our control. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or removes mandatory consumer protections. Contact support to raise a complaint or seek a resolution.
8. Changes and language
The terms and product description presented when you place an order apply to that order. We may update these terms for future orders and show the revision date above. The English text is the reference version for translations, except where mandatory local law requires otherwise.